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Inn Policies
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Rates:

Rates are for single and double occupancy and include our “made from scratch” homemade breakfast and Paula’s baked treats in the late afternoon. Rates are subject to NH rooms and meals taxes. We can accommodate additional guests (18 months or older) in several rooms for an additional charge of $45 per night per additional guest and $55 per night during Peak Foliage season.

Payment and Deposits:

Reservations made through other websites pay the full amount of the
reservation and it is non-refundable. Reservations made through our
website or over the phone pay one nights’ deposit or 50% of total
booking (whichever is greater) with the balance paid upon arrival. If
the reservation is made within the cancellation window then the
deposit is the full amount of the reservation and no refund will be
made.

Early checkouts forfeit the deposit and are responsible for all nights
booked. We accept Visa or MasterCard at the time of booking.

Check In/Check Out:

Check in is 4:00 to 7:00 pm. Please call us if you’ll be arriving after 7:00 pm so we can make arrangements for you to obtain your room key.
Check out is by 10:30 AM

Parking:

Parking is available in our large parking lot. There is an unloading and loading zone in front of the porch upon arrival and departure.

Minimum Night Stays:

Two-night stays are required on weekends. A three-night reservation is required on Columbus Day and New Year’s Eve weekends. Some exceptions can be made if we are contacted in advance.

Cancellation:

Cancellation Policy…
Reservations made through our website are refundable less a $45
cancellation fee per reserved room when more than twenty-one days
notice in writing via letter or email is given. Reservations made
through other websites pay the full amount of the reservation and it
is non-refundable. If the reservation is made through our website or
us directly and is within the cancellation window, then the deposit is
the full amount of the reservation and no refund will be made.

Unlike some hotels, we do not “overbook” our rooms. We hold guest
reservations for the dates our guests request. Thus we need to refuse
other potential guests. As a result, if a guest leaves earlier than
their reservation calls for or they do not show up for their
reservation, they will be charged for the entire reservation unless we
can rent the room to another guest.

Gift Certificates are non-refundable. However, they can be applied to another date if a request to change the original booking is received within 21 days of the original booking date.

Meals:

At our Bed and Breakfast, we serve a full gourmet breakfast, either savory one day or sweet the next from 8:30 to 9:30 am. We can provide a travel breakfast for guests who have to leave the inn before breakfast, as long as we are informed at least 48 hours in advance.

Paula’s homemade baked treats are served around 5:00 pm each day.

Children:

We welcome children of all ages. There will be an additional charge of $45 per night and $55 per night during Peak Foliage season for children 18 months and older.

Pets:

Even though we have had rescued dogs of our own, we do not accept pets at our inn. However, if you plan to travel with your pet, you can reserve an overnight stay at Albany Pet Care located in Albany, NH about 20 minutes from our inn. We have left our dog there on  many occasions when we travel and he is well cared for and contentedly happy when we pick him up upon our return. Please go to the Albany Pet Care website for more information on overnight stays and day care.

Smoking:

The Buttonwood offers a smoke-free environment in the interior of the inn. Please ask us where the designated area is outside of the inn. For safety reasons and out of courtesy to other guests, smoking is not allowed in the inn. If any of the contents of a room have been contaminated or damaged due to smoking, a $150 cleaning/repair fee will be charged.

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